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FAQ

We are located at 1875 Geary Blvd. San Francisco, CA, only a few blocks away from Japantown. Our cross street is Steiner.

At Imperial Spa we offer two separate spa areas for men and women (We do not offer co-ed spaces).

In both areas we offer lockers with keys for your belongings, hot jacuzzi, cold plunge, and dry and steam saunas, along with sit-down and stand-up shower facilities. There is also a lounge/powder room area.

We provide you with a complimentary set of towels, toothbrushes, razors, and sandals at the entrance (women are also provided with bathrobes). Inside the spa you will find toothpaste, shampoo, conditioner, shower gel, body lotion, hair gel, and hair dryers all available for your use. There are light snacks provided along with water and tea, but other foods and drinks are not allowed inside the spa.

Fully nude inside spa area. During your menstruation period, I strongly recommend not using communal hottub or wet treatment & dry treatment.

Please refrain from bringing your personal razors and avoid using any razors before your scheduled appointment to prevent potential infections.

We are a Korean style communal bathhouse known for our full body exfoliation scrubs and massages. Korean bathhouses are not meant to be dead silent but a place where you go with friends and family and openly chit chat. Also, the bath/sauna areas are sex separated guests will be fully nude.

For any wet spa treatments involving a scrub, we ask that you arrive at least 30 minutes prior to properly soak your skin in preparation for your treatment.

For any dry spa acupressure massages, we ask that you check-in at least 15 minutes prior to your service.

At the end of your service the therapist will give you an envelope that you can bring to the front desk.

*Please be advised that tips are received in cash or debit/credit card.

We do take credit cards as payment (Visa and Mastercard only). However, if you pay for a service exceeding the price of 50 dollars in cash, we give you complimentary gifts of Korean paper facial masks or scrubbing gloves.

We provide you with almost everything you need except for facial wash and facial lotion. We provide complimentary towels, 1 large & 1 small towel (any extra towel will cost you : $3)  sandals, toothbrush, toothpaste, razors, shampoo, conditioner, shower gel, body lotion, hair gel, blow dryers, bathrobes (for women only), and shaving cream (for men only). If you wish you can bring your own toiletry items.

 

The clay room is a heated sauna where the walls and ceiling are lined with clay. When this clay is heated with infrared light, it releases oxygen that detoxifies the body and helps with any fatigue, inflammation, infection, and menstrual cramps.

Lining the walls are pouches of mugwort, which is an aromatic plant known for its healing properties regarding fatigue, stress, and anxiety.

This room is currently only available in the women’s area of the spa.

There are no co-ed areas inside the spa except at the front desk.

– Children under the age of 12 are not allowed in the spa.
– Spa treatments for guests under the age of 18 must be under the supervision and consent of a parent or a legal guardian who must be present at all times.
– Anyone under the age of 18 must be accompanied by an adult of the same gender in the spa at all times.

There is a small parking lot in front of the spa, with five spaces clearly labeled “Imperial Spa”. However, if it is full, guests can street park on Steiner or Geary, or park in the Japan Center Garage a block away on Fillmore between Geary and Post. Sorry, but we do not validate.

We Offer treatments where customers can enjoy the spa for two hours at no cost, either before or after their treatment. For instance, a one-hour massage with an additional two hours of complimentary spa usage, resulting in a maximum stay of three hours (with an overtime fee of $40).

To use the spa facilities, generally no appointments are required. For a party of 6 or more please call ahead to reserve spaces.

For spa services, appointments are recommended but not required. Depending on the availability of the day, we can take walk in appointments.

*Please be advised that weekends are generally very busy, and appointments are highly recommended.

For parties of four or more we ask that you leave your credit card number with us to hold your reservation. In respect of other clients and therapists’ time, please cancel 24 hours before your appointment to avoid being charged 15% of the entire cost of services booked.

 You can call ahead to request a therapist, but it is not always guaranteed that you will get the person you request. Weekends (holidays) get too full at times for us to be able to accommodate your request, especially later on in the day. For the best chance of getting the therapist you want, we recommend scheduling for weekdays or early on in the day on weekends.

Male Therapist Only Treats Male Clients
Female Therapist Only Treats Female Clients

You can either walk in and purchase one directly or purchase over the phone.

1. Call the front desk and give us your credit card number, the amount or service you are purchasing the certificate for, and your name and phone number.

2. Then, email us at sales@imperialdayspa.com with the following text:

I would like to purchase a gift certificate in the amount of [enter amount or service here].

I authorize Imperial Day Spa to charge [enter amount here] to my credit card ending in [enter last four digits here].

Recipient: [enter recipient’s name here]

Sender: [enter sender’s name here]

We will send back a confirmation email and hold the certificate under the name of the recipient at the front desk unless you give us further instruction to send it via postal mail.

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