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Before Your Treatment

It’s important that you take certain steps before the treatment to maximize the benefits of the spa service you will receive.

Please be here with time to spare as rushing can take away from the relaxing effect of your treatment. Eating large meals before any massage is not advised as the body will be lethargic and heavy while digesting. Stimulants such as sugar and caffeine are also discouraged as they can keep your body from relaxing.

With any service that involves a scrub, you should arrive at least 30 minutes earlier to shower and soak your skin. The soaking can be done in the hot tub or the steam sauna. The purpose of this is to sufficiently loosen up the skin so that the scrub will effectively take off the dull, dead skin cells to reveal soft, new skin underneath. It also relaxes your muscles in preparation for the treatment to achieve maximum relaxation of your tired body.

If you have any specific requests (strong massage, no washing of hair, etc.) please let the front desk know as you check in for your appointment. It ensures correct communication to the therapist so you can receive the treatment that meets your specific needs.

It is advised to use all spa facilities before the service, as some of the treatments involve an essential oil that is beneficial to leave on the skin for an extended period of time. Use of the facilities after your service can also overburden and stress your skin. Any shaving should be done after the scrub, however, as any razor burns or minor cuts previously unnoticed can become painful during the scrub.

Spa Etiquette & Safety Guidelines

Spa Etiquette
  • Shower before entering a pool or sauna.
  • Shower after using a sauna before entering a pool.
  • Take off your shoes before entering the locker room area.
  • Do not bring outside food or drinks.
  • Keep your voices down when inside the spa.
  • Put used slippers, towels, and robes in their respective laundry baskets.
  • Do not dye hair inside.
  • Only take 1 toothbrush and/or razor per visit.
  • Place used toothbrushes, razors, and cups in the trash bin.
  • Do not stay over 15 mins at a time in a sauna as it can lead to dizziness, nausea, and fainting
Safety Guidelines
  • Long exposure in the sauna rooms may result in nausea, dizziness and fainting (should not exceed 15 min).
  • Elderly people, pregnant women and those with health conditions should consult with a physician before entering the sauna rooms.
  • While under the influence of drugs, alcohol, or medications, exposure to high temperatures may lead to serious consequences.
  • Exit cold plunge if feeling cold, tired, ill and/or if you are shivering. Extended cold water immersion can cause hypothermia.
  • People with communicable diseases and open sores are not permitted in the steam and sauna rooms.
  • Food or beverages are not permitted in the spa.
  • Children under the age of 12 are not allowed in the spa.
  • Spa treatments for guests under the age of 18 must be under the supervision and consent of a parent or a legal guardian who must be present at all times.
  • Imperial Day Spa will not be responsible for lost or stolen personal items, including property damage.
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