Reservations: Advance reservations are highly recommended, especially for weekends and holidays.
Age Requirement: Guests must be 18 years or older to access spa facilities.
Check-in: Please arrive at least 15 minutes prior to your scheduled appointment to allow time for check-in and preparation.
Health Conditions: Guests with certain health conditions, such as pregnancy, heart conditions, or contagious diseases, should consult with their physician before using spa facilities.
Right of Refusal: The spa reserves the right to refuse service to anyone who is deemed to be intoxicated or behaving inappropriately.

Hygiene: Please shower before using the sauna, steam room, and pools.
Attire: Bathing suits are prohibited.
Quiet Environment: Please maintain a quiet and respectful environment for the comfort of all guests.
Personal Belongings: The spa is not responsible for lost or stolen personal belongings. Please keep valuables in designated lockers.
No Food or Drink: Outside food and drinks are not permitted in the spa area.
Cell Phones: Please turn off or silence cell phones in all spa areas and keep it in the locker.
Smoking: Smoking is strictly prohibited throughout the spa.
Treatment Cancellations: Cancellations or rescheduling of treatments must be made at least 24 hours in advance to avoid a cancellation fee.
Health and Safety: Spas may ask about health concerns, pregnancies, or allergies.
Comfort and Privacy: Therapists are trained in proper draping techniques.
Gratuities: Tipping therapists is common.

Our spa is committed to providing a respectful and inclusive environment for all guests. We welcome all individuals regardless of gender identity, sexual orientation, race, religion, or disability.
All guests are expected to treat each other with respect and consideration.
Guests may use facilities that correspond to their gender identity in accordance with California law.
Changing rooms and shower facilities are separated by gender.
If you wish to provide information about your gender identity, we can explain the precautions before entering.
We respect the privacy of all our guests.
If a dispute arises between customers at the spa, the spa must prioritize the safety of all customers, implement separation. We will report this to the police immediately and do our best to resolve the dispute.

Make your day special

Enjoy a relaxing experience

Imperial Policy